Privacy Policy

Crafting Source (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit craftingsource.com, place an order, or interact with our services.

By using our website, you agree to the practices outlined below.

1. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Place an order
Create an account
Contact customer service
Sign up for email/SMS updates
Submit product reviews

This may include:

Name
Email address
Billing & shipping address
Phone number
Payment information (processed securely)
Order history
Account login details

Information Collected Automatically

When you visit our website, we automatically collect information through cookies, tracking pixels, and analytics tools, including:

IP address
Browser and device type
Browsing behavior
Pages viewed
Time spent on site
Referring website

Information From Third Parties

If you use third-party checkout services such as Shop Pay, PayPal, Google Pay, or Meta Pay, we receive basic account and order information necessary to complete your transaction.

2. How We Use Your Information

Crafting Source uses personal information to:

Process and fulfill orders
Provide shipping updates and customer support
Prevent fraudulent transactions
Improve website performance and user experience
Customize product recommendations
Send marketing emails or SMS with your consent
Comply with legal and accounting requirements

We do not sell personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable essential site functions (cart, checkout, login)
Remember customer preferences
Analyze site traffic and performance
Support advertising and retargeting campaigns

You may disable cookies in your browser, though some features may not function properly.

4. How We Share Your Informatio

We share personal information only with trusted third parties that help operate our business, including:

Payment processors (Shopify Payments, PayPal, Google Pay, etc.)
Shipping carriers
Fraud prevention tools
Email and SMS platforms
Analytics providers (Google Analytics, Meta Pixel, etc.)
Website hosting and IT services

These partners only access data necessary to perform their services and are required to protect your information. Crafting Source does not sell personal data.

5. Targeted Advertising & “Do Not Sell or Share” Rights

As described above, we collect personal information through cookies and similar technologies and may share it with advertising partners to show you more relevant ads. Depending on your state privacy laws, this type of sharing may be considered “selling,” “sharing,” or “targeted advertising.”

How to Opt Out

To exercise your opt-out rights, you may:

Use the “Do Not Sell or Share My Personal Information” link on our website
Adjust your browser’s privacy or cookie settings
Use the Global Privacy Control (GPC) signal if supported by your browser

If you visit our website with the GPC signal enabled, we will treat this as a request to opt out of activities considered “selling” or “sharing” personal information for that device and browser.

By clicking “opt out,” the browser on this device will no longer share personal data for targeted advertising. If you provide an email and check the relevant box, your customer account will also be opted out.

6. Data Security

We use SSL encryption, secure servers, and industry-standard measures to protect your personal information. Payment information is encrypted and processed securely by third-party gateways.

7. Your Privacy Rights

Depending on your location, you may request:

Access to your personal information
Correction of inaccurate data
Deletion of certain information
Opt-out of targeted advertising or profiling
A copy of your stored data

To submit a privacy-related request, contact us at hello@craftingsource.com.

8. Data Retention

We retain personal information only as long as needed to:

Process orders
Provide customer support
Meet legal, tax, and business requirements

9. Children’s Privacy

We do not knowingly collect information from children under age 13. If collected in error, contact us for immediate deletion.

10. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of the changes.

12. Contact Information

Crafting Source LLC
1905 Sherman Street Ste 200 #1308
Denver, CO 80203
Phone: (720) 739-7719
Email: hello@craftingsource.com
Customer Support Hours: Mon–Fri, 10am–6pm EST